Do you offer dial up internet access with web hosting? What does "Unlimited Data Transfer" mean? Can I resell space within my own account? Do you put banner ads on my pages? Do you offer colocation? How can I add domains to my account? Should I upgrade to a Web Host's Account? What's web hosting? What's a web server?
Can I register my domain here, but use someone other than NewCreations for web hosting? Will my domain be visible via whois? Will my domain function identically to a domain registered by Network Solutions? Will I receive a separate invoice from Network Solutions? Will I receive an FTP login and password so I can upload my files? Will you point my domain at my Geocities page for free? How can I make modifications to my domain registration? What is the maximum length of a domain name? My new domain's not visible in whois! Does the domain registration fee include DNS service? What is a "Name Server" or DNS Server? How do I know when my domain registration expires? What characters can I use in my domain name? Will the contact information I enter for my domain registration remain confidential? What's Domain Registration? Why can't I type in my domain name and be taken to my website? It's setup on Geocities.
Help! I updated my domain registration this morning, but my domain still points at my old web host! What are the addresses for your name servers? Can I move my domain seamlessly to your system - without any downtime? It appears that the domain name server has been switched. However, it only works with mydomain.com, (not www.mydomain.com) Why is this? Will my email work before the transfer is propagated? Why won't NSI (Network Solutions) process my changes to my domain registration? When I'm moving my domain to NewCreations, do you update the nameservers listed for my domain registration, or should I do it?
How do I update my domain registration information? I'm trying to point my domain name to my server. My server's the IP address 63.###.15.## I'm unable to do so with your interface. Why won't it work? Please point my domain name (www.mydomain.net) to the space I have on: www.geocities.com/myspace/ Where do I get the username and password to manage my domain registration?
Can you register and host a .uk domain? What is the fee for a .uk domain? Can you transfer my .uk domain?
Can you host my international (.cc .ca etc) domain Where do I go to register my international domain?
How do I get my website to your server? Where can I download these FTP programs? Why do I get a "550: Permission Denied" error when I try to upload my files? I uploaded an updated page by FTP, but when I go to my site the old page still shows - what's up? Can I change the FTP username and password somewhere in Plesk?
How do I setup my email POP account? What's a POP account? Do you support "wildcard" forwarding? What is an Alias? Help! I can't send email! I am getting an error while trying to retrieve my mail from ###.com. I am using the pass word given to me "#####" The pass word dosn't work. Can you tell me what is a "Vanity" Email address Hey, the link for Pegasus email software is dead! How do I use Outlook Express? How do I use Netscape Messenger? What's an "autoresponder"? What's a Mail Group? How do I use Spam Guardian? How do I setup an autoresponder? How do I setup an e-mail distribution list or "Mailgroup"? How do I change my email forwarding - the "catchall" or "wildcard" address? How can I use webmail - Web Based Email? Help! How are spammers getting my email address? Help! I get an error when trying to check my email with Microsoft Outlook: "Alert: This folder is being processed. Please wait until processing is complete to get messages." or "The connection to the server was interrupted" or similar errors. Tips for Minimizing Spam
Does NewCreations Allow Adult Sites? What does NewCreations consider "Adult Material?" Does NewCreations Allow Unsolicited Email (SPAM)? What does NewCreations consider SPAM? Complete Terms of Service What about casino sites or links to casino sites?
Do you install Frontpage Extensions?
I need to accept credit cards on my site - how do I do this securely? How much does it cost to install SSL on my site? How do I order SSL? How secure is a secure server? Where can I find out more about SSL?
Where can I find a glossary of your account features? DNS? Nameservers? whois? What does all this mean???
Where do I go to activate another domain? Will you bill my customers? Can my customers contact you for tech support? What are your terms and conditions? What if my customers try to "cut me out" and host directly with you? Why do you always use my email address on all my domain registrations instead of my customer's email address? They want their email address listed as admin contact.
What forms of payment are available? When do the monthly charges begin? When are the monthly charges billed? What payment methods are accepted? Where can I change the credit card my account is billed to? What if my card is rejected when you bill my monthly charges? I'm a reseller - will you collect directly from my clients? What if I cancel my account? Where can I pay my bill? Can I pay by check? What if I place a new order and my credit card fails? Do you offer a discount if I pay for hosting annually? How do I cancel my account?
Where can I get help with HTML? Where can I get custom graphics for free? What about RealAudio? Additional Webmaster Resources How can I make my images load faster? How can I check (or "Validate") my HTML? How do I install forms on my site? Where can I find free java applets for my site? How can I get more visitors to my site? I'm not getting much traffic... How do I install a guestbook? How do use the counter script? Where can I get other free cgi scripts? I found some cool scripts, but I don't know how to install them. What now? What's the path to Perl? Sendmail? Date? My directory? How can I set "permissions" for my cgi script so it executes?
What's a webuser? Where can I find instructions on Plesk? Where do I access the Plesk Server Administrator or "control panel"? How do I know how if I'm over my quota? How much disk space is my site using? What is a domain user? How is it different from a webuser? I'm a reseller - how do I add new domains? I've been experimenting a bit with password protected directories using .htaccess & .htpasswd files. Now, as I understand, this can be done via the Plesk Control Panel - is this correct? I tried to set up a control panel for one of my domains, but I cannot log into the control panel for that account using the username and password I set up. I'm a reseller - how do I add my logo to my customer's control panel? I'm a reseller - how do I give my customers their own control panel?
How will I know when it's time to renew my domain name? Can I renew my domain name before the term is up? How much does a domain name renewal cost? How will you notify me that my domain name needs to be renewed?? Is it possible to transfer my domain name registration from another registrar to NewCreations and renew it through you instead? My domain name has just expired, is it still possible to renew it? What happens if I don't renew my domain name?
My Website Traffic Stats? Tech Support? The Searchable Knowlege Base? My WebMail - Web Based Email? My Plesk Control Panel? Whois? The form to manage my domain registration? The form to activate web hosting for my domain? The form to change the credit card on my account? The form to renew my domain? Instructions on Plesk? A Lost Plesk Password? Lost Domain Registration Password?
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